G3 Solar Overview
Expert Score: 3.3/5
Founded in: 2016
G3 Solar, established in 2016, has been an active participant in the solar industry,
providing services across 9 states. We dug into what G3 Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
G3 Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 3.3, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, G3 Solar handles Solar Installation, Roofing
- Web traffic and visibility: Their site attracts roughly 9782 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in AZ, CO, GA, ID, NV, NC, SC, TX, UT. G3 Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP, BBB. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether G3 Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if G3 Solar is the right fit for your solar project.
Independent Sources
G3 Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 3.1 |
| solarreviews.com | 45 | 2.94 |
| yelp.com | 23 | 2.1 |
| bbb.org | 110 | 3.49 |
| consumeraffairs.com | 3 | 1.0 |
| indeed.com | 37 | 3.9 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 1 | 5.0 |
| Google reviews | No reviews | No reviews |
| Expert Score | 3.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
G3 Solar Reviews
| Company Website | g3solar.com |
| Year Founded | 2016 |
| Areas Served | AZ, CO, GA, ID, NV, NC, SC, TX, UT |
| Services Offered | Solar Installation, Roofing |
| Roofing service | yes |
| Panel Options | Trina Solar |
| Battery Installations | Lithion Home Grid, Tesla |
| Certifications | NABCEP, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year labor warranty for any panels or inverters |
G3 Solar Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 5233 | 2.00 | 96 | 56% | 31% | 55% | 0.09% | 2.1% | 0.01% | 11.5% |
G3 Solar Social Media
What do Customers Say about the G3 Solar?
Positive Reviews:
One customer praised G3 Solar for working efficiently and keeping communication strong during the project. They were happy with both the energy savings and how well the work was done.
Another customer appreciated the speedy service and recommended G3 Solar as a reliable choice.
A third client spoke about how G3 Solar saves money and how well it works.
Bad Reviews:
One customer complained that the service wasn’t excellent since the panels didn’t fit properly, the inverters weren’t good, and it took too long for the company to get back to them.
Positive Reviews:
Customers claim the solar panels work effectively and that the installation process is easy to understand.
A customer said that everything went smoothly and that the panels went up quickly.
Another customer notified other individuals about G3 Solar and praised them for making them feel at ease.
Negative Reviews:
Some consumers said they had to wait longer than planned for installation and had bad customer service.
One consumer complained that the firm didn’t send the necessary documents to the energy supplier, which made it take longer to be connected.
Another client was angry that they had to pay for a system that didn’t operate and that the firm didn’t keep up with things.
Positive Aspects
Quality Product (German Panels): The company’s product (especially the German panels) gets good reviews as a solid product that kept generating more energy each year for one customer who’s been with them a while.
Dedication to consumer Satisfaction (What They Promised Initially): One consumer chose the organization because they said they would develop long-lasting connections, guarantee satisfaction, and be attentive.
Installation is quick and professional (in certain cases): People say that installers are polite, professional, efficient, and respectful.
Good Communication Early On (In Some Cases): For a handful of customers, the company responded well and kept communication clear during project management, updating them about what came next.
Negative Aspects
Lots of Fraud and Scam Claims: Several customers come right out and call the company a scam, a sketchy operation, and tell others to steer completely clear.
Not Delivering and Big Delays: Projects get hit with awful delays (anywhere from 12 weeks to 8 months, with some dragging on 19 months and still not done).
No Customer Service and Communication Falls Apart: Customers say there’s zero customer service or care and they haven’t heard from anyone since the panels went up.
Sloppy Installation and Damage to Property: The installation work is pretty shoddy; in one case, panels weren’t fastened properly to the rails, which caused wind damage to the panels, the roof structure, and even a neighbor’s house.
Positive Aspects
Nothing Good to Say: Every comment is seriously negative, talking about major failures, money lost, incompetence, and being completely left in the lurch.
Negative Aspects
Big Financial and Operational Problems: People describe their experience as a two-year mess of incompetence, broken promises, and total abandonment.
Not working and bad craftsmanship: Half of the panels on one customer’s system have never consistently generated electricity since they were put in.
The roof began leaking beneath the solar cells after they were put in, which caused mould to grow on the ceiling.
People say the firm is very unprofessional and horrible since they don’t answer the phone.
Positive Reviews:
Good reviews say that the organization takes the time to teach individuals about solar power and may change installations to fit the needs of each client.
Negative Reviews:
Most of the time, the reviews and concerns are about problems with the installation procedure or poor customer support.
For example, one client said that installation took far longer than they had been promised it would and that it was hard to reach anybody from the firm to answer.
Good Reviews:
Employees admire how strong the company’s culture is and how much they care about aiding and boosting up their team.
People say nice things about the company because it pays well, lets workers work flexible hours, and really cares about their success.
There are many ways for workers to improve and achieve well there.
Summarizing:
Do we recommend G3 Solar services?
Average Performer
G3 Solar gets the Average Performer badge and works in 9 states, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 3.3 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While G3 Solar may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add G3 Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
