🌐 Multi-Location Company.
Option One Solar Overview
Expert Score: 4.8/5
Founded in: 1970
Option One Solar, established in 1970, has been an active participant in the solar industry,
providing services across 3 states. We dug into what Option One Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Option One Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.8, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Option One Solar handles Add to existing system, Solar system maintenance, Solar system installation, Solar system repair.
- Web traffic and visibility: Their site attracts roughly 6140 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in AZ, CA, NV. Option One Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – ASES, UL, BBB. The BBB has them rated at NOT BBB ACCREDITED, which factors into how they stack up professionally.
Deciding whether Option One Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Option One Solar is the right fit for your solar project.
Independent Sources
Option One Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 4 | 3.75 |
| yelp.com | 52 | 4.9 |
| bbb.org | 3 | 1.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 22 | 3.7 |
| trustpilot.com | 1 | 3.7 |
| angi.com | 2 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 271 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Option One Solar Reviews
| Company Website | optiononesolar.com |
| Year Founded | 1970 |
| Areas Served | AZ, CA, NV |
| Services Offered | Add to existing system, Solar system maintenance, Solar system installation, Solar system repair. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | ASES, UL, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-year – Full coverage warranty. (includes 25-year product, 25-year performance, and 25-year labor warranty. |
Option One Solar Website Visits Two-Year Trend: positive
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4497 | 1.52 | 33 | 61% | 29% | 42% | 0.20% | 8.2% | 0.02% | 5.5% |
Option One Solar Social Media
What do Customers Say about the Option One Solar?
Positive Feedback:
Customers have applauded Option One Solar for delivering exceptional service right from their initial sales conversation.
They’ve given high marks to the company for executing seamless installations and leaving job sites spotless.
The company’s consistent communication and top-notch customer service have earned significant praise.
Negative Feedback:
Several customers have encountered problems with municipal inspectors.
There have been times when what was said during sales meetings didn’t match what really transpired during installation.
Positive Feedback:
Customers have said amazing things about Option One Solar’s high quality of service.
They have applauded the group for performing great installations and cleaned up the place very well.
People have said nice things about the organization since it stays in touch and has great customer service.
Negative Feedback:
Several customers have faced challenges with city inspectors.
There have been cases where sales information didn’t align with the final project delivery.
Positive Reviews:
Customers enjoy how wonderfully the company treats them.
People loved the sales process, the appropriate price, the right time, the quality of the installation, and the aid they got after the installation.
Because of the store’s low prices and high-quality goods, a customer had great things to say about it.
Negative Reviews:
Some consumers have said they don’t trust the company’s leaders or the way individuals operate there.
There are allegations that a number of employees are departing because the perks aren’t good enough.
Positive Reviews:
Workers value the strong leadership and supportive, experienced colleagues.
The company earns recognition for its dynamic workplace and advancement possibilities.
The work-life balance, compensation & benefits, job stability & promotion opportunities, leadership, and workplace environment all receive favorable ratings.
Negative Reviews:
A number of workers have said they are worried about the company’s leadership and atmosphere at work.
There are mentions of bad management and not acting professionally enough.
Many employees have complained that there is a lot of turnover and no benefits.
Positive Feedback:
Customers have commended the company’s swift and thorough follow-up customer service.
People complimented the hard work and devotion of Option One Solar’s Technical Support Department, particularly Mr. Christian and Max.
The consumer said that the fast service showed that the organization really cares about making its customers happy.
Another client said that the process was simple and well-organized. Amber, their project organizer, took care of all the planning, permits, and scheduling so that everything went well.
They even changed their timetables to make sure the installation was done before the end of the year, so the client could get the tax credits for 2021.
Summarizing:
Do we recommend Option One Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Option One Solar is distinguished as a Market Leader. They’ve established themselves in 3 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Option One Solar stands out as a premier choice in the solar installation industry.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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