Sun Solar Overview
Expert Score: 4.1/5
Founded in: 2012
Sun Solar, established in 2012, has been an active participant in the solar industry,
providing services across 5 states. We dug into what Sun Solar offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Sun Solar’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.1, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Sun Solar handles Residential and commercial designs and installs solar panel systems, Tesla solar roof, Financing , Carport solar installations
- Web traffic and visibility: Their site attracts roughly 34368 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in MO, IA, NE, IL, KS. Sun Solar is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Sun Solar fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Sun Solar is the right fit for your solar project.
Independent Sources
Sun Solar Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 14 | 3.0 |
| solarreviews.com | 30 | 3.18 |
| yelp.com | 17 | 2.5 |
| bbb.org | 17 | 2.07 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 59 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 532 | 4.4 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sun Solar Reviews
| Company Website | ussunsolar.com |
| Year Founded | 2012 |
| Areas Served | MO, IA, NE, IL, KS |
| Services Offered | Residential and commercial designs and installs solar panel systems, Tesla solar roof, Financing , Carport solar installations |
| Roofing service | yes |
| Panel Options | LG |
| Battery Installations | Tesla Powerwall |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 10 years for our solar batteries, a 12-year workmanship warranty, to 25+ years for our inverters and solar panels. |
Sun Solar Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 15706 | 2.23 | 139 | 50% | 51% | 39% | 0.37% | 3.4% | 0.01% | 5.5% |
Sun Solar Social Media
What do Customers Say about the Sun Solar?
Positive Reviews:
Sun Solar has become Missouri’s fastest-growing solar energy company. They’re committed to giving customers a great experience and work to make solar accessible and affordable for homeowners and business owners alike.
Negative Reviews:
One customer said the company wasn’t upfront about the complications you’d face when trying to sell a home that has solar panels on it.
Another person complained about a Sun Solar electrician making a mistake that damaged their appliances. They also mentioned the installation dragged on with lots of changes along the way.
Positive Reviews:
One customer said the company showed patience and answered tons of questions.
Another person appreciated how honest the sales rep was and liked getting regular updates.
Negative Reviews:
Some folks aren’t happy with how Sun Solar manages things and handles customer service.
One customer, a disabled veteran, felt like they got ignored once the payment went through.
Another person complained about terrible scheduling and the company not being able to service their equipment once installation was done.
Positive Aspects:
Cost-Effective: People report seeing major savings on electric bills—some only pay the meter fee now.
Reliability: Customers praise how reliable the product is, saying they don’t deal with power outages.
Return on Investment: Some folks mention they’re actually selling electricity back to the power company and making money off their investment.
Negative Aspects:
Customer Service: Some people aren’t satisfied with customer service—they point to times when the company wouldn’t honor warranty claims.
System Monitoring: There are complaints about the monitoring system. Some customers feel the company isn’t committed to fixing problems that come up during monitoring.
Inverter Issues: Reports say inverters have failed within two years, and supposedly the company won’t take responsibility for these failures.
Positive Reviews:
The company has a wide variety of solar panel systems, so they can match the right solar technology to specific needs.
Negative Reviews:
Customers have reported getting harassed with too many phone calls.
Some people dealt with poor customer service—the company wouldn’t respond when they raised concerns about their solar panels producing less power.
Positive Reviews:
Some workers like the people they work with and think the company could grow in the future.
There are employees who find the pay acceptable if they stick around long enough.
Negative Reviews:
There are complaints about bad leads and having to meet all leads in person, which sometimes means driving really far.
Some workers feel overworked and underpaid, and supposedly raises are tough to get.
There’s criticism about poor management and lack of organization.
Some describe the company culture as toxic, with disrespectful coworkers and customers who are often angry.
Positive Aspects:
Customers like how the sales rep educates them—Ryan Cook specifically gets mentioned for explaining the advantages of solar power in detail.
Federal tax credits, rebates, and SREC from Ameren and Illinois help make the solar system affordable.
Customers reported their electric bills dropped significantly after installation.
Negative Aspects:
The cancellation policy wasn’t clear to some customers.
Some folks felt the company wasn’t honest about what cancellation would cost, even before panels got installed.
There were complaints about customer service and how the company deals with issues.
Summarizing:
Do we recommend Sun Solar services?
Expert Choice
Our Expert Choice badge goes to Sun Solar, which concentrates on serving fewer than 5 states. With a foundation dating back to 2012 and a commitment to not using subcontractors, Sun Solar offers warranties ranging from 12 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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