🌐 Multi-Location Company.
American Power & Light Overview
Expert Score: 1.4/5
Founded in: 1987
American Power & Light, established in 1987, has been an active participant in the solar industry,
providing services in 1 state. We dug into what American Power & Light offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
American Power & Light’s Offerings at a Glance:
- Customer experience: Reviews average out to 1.4, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, American Power & Light handles Designs, plans, and installs primary electric distribution systems (PEDS), street lighting, and wireless metering for schools, condominium communities, apartments, and commercial developments. Installs, maintains, and repairs high voltage underground electricity. Offers design layout services. Provides energy management solutions such as metering, meter reading, billing, and collection services. Provides property management services, including installing meter systems and managing customer billing for all types of property owners.
- Web traffic and visibility: Their site attracts roughly 11829 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in PA. American Power & Light is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP. The BBB has them rated at C+, which factors into how they stack up professionally.
Deciding whether American Power & Light fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if American Power & Light is the right fit for your solar project.
Independent Sources
American Power & Light Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 1 | 3.75 |
| yelp.com | No reviews | No reviews |
| bbb.org | 22 | 1.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 4 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | No reviews | No reviews |
| Expert Score | 1.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
American Power & Light Reviews
| Company Website | electricapl.com |
| Year Founded | 1987 |
| Areas Served | PA |
| Services Offered | Designs, plans, and installs primary electric distribution systems (PEDS), street lighting, and wireless metering for schools, condominium communities, apartments, and commercial developments. Installs, maintains, and repairs high voltage underground electricity. Offers design layout services. Provides energy management solutions such as metering, meter reading, billing, and collection services. Provides property management services, including installing meter systems and managing customer billing for all types of property owners. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | C+ |
| Warranty | – |
American Power & Light Website Visits Two-Year Trend: negative
Learn more:Â Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 8910 | 2.57 | 74 | 53% | 61% | 33% | 0.20% | 3.3% | 0.03% | 2.8% |
What do Customers Say about the American Power & Light?
Negative Feedback:
Customers have expressed dissatisfaction with the high electricity rates charged by AP&L.
Some customers felt that their bills were inaccurately high, especially considering their usage and the size of their apartments.
There were complaints about AP&L’s customer service, with some customers feeling that the representatives were not helpful.
Some customers have reported that they have contacted the Better Business Bureau and PUCO due to their concerns.
Positive Feedback:
Employees enjoyed working for the company.
They appreciated the benefits, like vacation and personal time off.
Employees gained a lot of experience working here.
One reviewer mentioned that it was a good experience for anyone trying to start their Accounting career.
Negative Feedback:
The biggest negative mentioned by employees is that it’s basically all family members who work for the company.
Summarizing:
Do we recommend American Power & Light services?
Average Performer
American Power & Light gets the Average Performer badge and works in 1 state, but their third-party ratings don’t go above 4. Local community trust isn’t their strong suit either – their score is 1.4 in our evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While American Power & Light may not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add American Power & Light to your list as a lower priority and one that requires additional research before you decide to work with them.
