🌐 Multi-Location Company.
United Better Homes Overview
Expert Score: 4.7/5
Founded in: 2003
United Better Homes, established in 2003, has been an active participant in the solar industry, providing services across 5 states. We dug into what United Better Homes offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
United Better Homes’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, United Better Homes handles Installation, Financing, Construction, Roofing, General Contracting
- Web traffic and visibility: Their site attracts roughly 3803 monthly visits, showing a Negative growth trend and indicating where things are headed.
- Coverage area: Operating in RI, MA, CT, NM, MI. United Better Homes is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP, BBB, SEIA, QCELL. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether United Better Homes fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if United Better Homes is the right fit for your solar project.
Independent Sources
United Better Homes Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 14 | 4.9 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 23 | 3.3 |
| bbb.org | 22 | 4.8 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 9 | 3.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 5.0 |
| birdeye.com | 1 | 5.0 |
| Google reviews | 234 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
United Better Homes Reviews
| Company Website | unitedbetterhomes.com |
| Year Founded | 2003 |
| Areas Served | RI, MA, CT, NM, MI |
| Services Offered | Installation, Financing, Construction, Roofing, General Contracting |
| Roofing service | yes |
| Panel Options | Monocrystalline Panels: Known for their high efficiency and sleek appearance, these panels are made from single-crystal silicon. Polycrystalline Panels: These are generally more affordable and are made from silicon crystals melted together. Thin-Film Panels: Lightweight and flexible, these panels are ideal for certain applications where traditional panels might not be suitable. |
| Battery Installations | Generac |
| Certifications | NABCEP, BBB, SEIA, QCELL |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 30-year warranty period |
United Better Homes Website Visits Two-Year Trend: Negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3803 | 1.55 | 36.1 | 0.58 | 31% | 58% | 0.28% | 2.8% | 0.12% | 7.4% |
United Better Homes Social Media
What Do Customers Say About the United Better Homes?
Positive reviews:
“The J team! John, Joel and Jeremy did a fantastic job installing our solar and updating the fuse box. The whole crew was very professional and polite. Great job!!! AJ followed up with us to make sure things were up and running and make sure we could navigate the app! Natalia and Rosie were very helpful with our questions and keeping us posted in the process!” – wwdwebb ⭐⭐⭐⭐⭐ June 15, 2023
“Very happy with the whole process. Mark, the salesperson, was excellent and the entire installation crew was very professional and worked neatly and efficiently. Got my first electric bill after the system was turned on and it really is $0.” – djmorton221 ⭐⭐⭐⭐⭐ June 15, 2023
Positive reviews:
“We just had an old deck removed and a new one built by United Better Homes and it looks amazing. The crews that removed the deck were very hard workers and did an amazing job. The three man crew who built the new deck were true professionals. Very pleased with our beautiful new deck. The cost was not the cheapest we received an estimate for but the way this deck was constructed and looks was worth the price.Tom & Debra McCarthy.West Warwick, RI” – Tom M. ⭐⭐⭐⭐⭐ October 25, 2025
“So glad I went solar with them. Paid nothing down, cut my bill down almost in half, the price is fixed, and I got $15,000 back from the government for going green! They were very professional and punctual–so rare in the home improvement field.” – Lynn L. ⭐⭐⭐⭐⭐ May 27, 2023
Negative reviews:
“As a survivor of childhood sexual abuse, it was disheartening to know this company subcontracted out to a man who sexually harassed me. It took almost a year for the limited amount of panels to be turned on. I tried to talk to owner about employee but he refused to get back to me. Beware of who they hire to go into your home. This post was a last resort” – Jay S. ⭐☆☆☆☆ February 4, 2025
“These guys came to my home and tried talking me into committing insurance fraud. They told me my roof was in bad shape and they could put a claim in. I said that the damage was done over time and the girl said ‘oh i have a date of loss’ This is completely illegal. When I told them I worked in the insurance industry for over 20 years they continued to argue with me when I said I would not put an insurance claim in. They were walking up and down my street doing this to my neighbors.” – Julie P. ⭐☆☆☆☆ September 17, 2024
Positive reviews:
“What a great company right from the start. Every member of this team has been professional, friendly and have gone above and beyond to ensure a worry free installation from start to finish.I highly recommend this team for everyones solar needs.Sincerely,” – Bonnie L ⭐⭐⭐⭐⭐ March 1, 2024
“After some profoundly mediocre contractor experiences I found working with UBH so easy and pleasant! Solar install done faster than I could have imagined!” – Liz M ⭐⭐⭐⭐⭐ January 15, 2024
Negative reviews:
“They had a crew put work on my property that was totally amatures and had to come back and fix things and clean up the mess. The were suppose to come back and fix the flashing after they fixed it the first time and it is still messed up and now they won’t fix the piece of roofing that was never put down right and I have called numerous times about it. Now they are saying it is not covered even though someone came and looked at it and said it is not right. I have called several times and now I am getting ditched. BEWARE.. It would not let me continue till I clicked a star but it should of been minus 5 star” – Colleen G ⭐☆☆☆☆ July 19, 2023
Positive reviews:
“This company is run by good people who are motivated to help others. Their work is high quality and they are honest about pricing and availability. I have experienced the solar, HVAC, roofing and construction departments and they are all excellent.” – Anonymous ⭐⭐⭐⭐⭐ September 14, 2025
“Working here has truly been such an uplifting experience. The culture is so inclusive! It’s great to feel comfortability and support from mangers and piers around me.” – Sales Representative ⭐⭐⭐⭐⭐ August 21, 2024
Negative reviews:
“I was brought in to interview for district manager role. Extremely qualified had 3 interviews at the 3rd interview they try to convince you to take a lesser role for commission based. I wouldn’t recommend any company that doesn’t invest in its employees.” – District Manager ⭐☆☆☆☆ May 17, 2024
“What is the best part of working at the company?Chance to be a part of a team?What is the most stressful part about working at the company?Making sales is difficult but there’s high commission.What is the work environment and culture like at the company?Once or twice a week there’s meetings, boot camp style.What is a typical day like for you at the company?Mostly cold calls knocking on doors.” – Field Canvasser ⭐⭐☆☆☆ April 3, 2024
Positive reviews:
“Good communication, good work, and good value. I would hire this business again and tell others to do the same.” – David D. ⭐⭐⭐⭐⭐ October 2024
“Ed was great. Came within a few days of my request for a quote to take measurements. Ordered the new windows, and two weeks later scheduled the installation, which took under an hour. They were transparent and knowledgable. Would recommend.” – Oliver M. ⭐⭐⭐⭐⭐ March 2020
Positive reviews:
“United Better Homes – Roofing, Solar & Window just finished my project, and I couldn’t be happier. This was a big job — new roof, five skylights, sun tunnels, and solar — and they made the entire process easy and stress‑free. Any time something came up, they handled it immediately and without excuses. Eryone on the team, from the office staff to the crew on site, acted professionally, honestly, and with real concern for their customers. I now have a gorgeous roof, beautiful sun tunnels, five new skylights, and an awesome solar system. UBH earned every bit of this review.” – Linda Casanova ⭐⭐⭐⭐⭐ January 2026
“United Better Homes, took care of insulating my attic and a few other things that needed to be done to my home and I have to say that I am extremely happy with their work and professionalism. The team was on time and straight to work. The also did an excellent job at answering all of my question and listening to my concerns. I would definitely recommend them in the future.” – wilfredo nunez ⭐⭐⭐⭐⭐ October 2025
Negative reviews:
“United better homes install team did a great job installing my pannels. The people handling my contract really screwed up. My town would not let them put the first system on because it was too big. So they installed a smaller system on the roof in September. I Am still waiting for them and everbrite to fix the contract to the right system. 6 months still waiting. My neighbor was going to go solar and after the mess he changed his mind. I wish I did the same i would not recommend then to anybody” – gary marandola ⭐☆☆☆☆ April 2025
“Their sales rep came to my house at 6 o’clock at night while my family was eating dinner continue to bang on my front door and look through the windows wouldn’t leave until I came outside started talking to me like I was his friend and then he laid the line on me I’m selling solar I told him multiple times that I did not want it. I told him multiple times that I was all set that have a good night. I was eating dinner with my family he did not want to leave. I’ve tried walking away multiple times, he still would not leave my property. As I am not the homeowner as I explain that to him and we were not interested, the actual homeowner came out and told him to please get off a property he would not leave instead, he engaged in a verbal confrontation with my wife. Don’t come back to my house” – Session Nine ⭐☆☆☆☆ 2024
Summarizing:
Do We Recommend United Better Homes Services?
Expert Choice
Our Expert Choice badge goes to United Better Homes, which concentrates on serving fewer than 5 states. With a foundation dating back to 2003 and a commitment to not using subcontractors, United Better Homes offers warranties ranging from 30 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
