One-Up Solar Contractor, Inc. review

Positive Aspects:

• Professionalism: Many customers appreciated the professionalism of the staff, noting their expertise and courteous behavior.
• Quality of Work: The quality of the solar panel installations was frequently praised, with customers highlighting the efficiency and thoroughness of the work.
• Customer Service: Several reviews mentioned excellent customer service, with staff being responsive and helpful throughout the process.

Negative Aspects:

• Communication Issues: Some customers experienced poor communication, particularly regarding scheduling and follow-up. This led to frustration and delays in project completion.
• Responsiveness: A few reviews noted issues with responsiveness, where customers had difficulty getting timely responses to their inquiries or concerns.

Positive Criteria:

• Professionalism: Many customers praised the company’s professionalism and the expertise of their staff.
• Efficiency: Several reviews highlighted the quick and efficient installation process.
• Customer Service: Positive feedback often mentioned the friendly and helpful customer service.
• Quality of Work: Customers appreciated the high quality of the solar installations and the attention to detail.

Negative Criteria:

• Communication: Some customers reported issues with communication, mentioning delays in responses or lack of updates.
• Scheduling: A few reviews pointed out problems with scheduling, such as missed appointments or delays in project completion.
• Cost: There were occasional complaints about the cost being higher than expected or not fully transparent.

Average Performer

One-Up Solar Contractor, Inc., getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.9, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While One-Up Solar Contractor, Inc. might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add One-Up Solar Contractor, Inc. to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?