🌐 Multi-Location Company.
Solar Optimum Overview
Expert Score: 4.7/5
Founded in: 2008
Solar Optimum, established in 2008, has been an active participant in the solar industry, providing services across 4 states. We dug into what Solar Optimum offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Solar Optimum’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Solar Optimum handles Residential and Commercial Solar Panels Installation, Solar Battery Installations, Roofing Services
- Web traffic and visibility: Their site attracts roughly 16422 monthly visits, showing a positive growth trend and indicating where things are headed.
- Coverage area: Operating in CA, NV, AZ, FL. Solar Optimum is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – Contractors State License Board, Nevada State Contractors Board. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Solar Optimum fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Solar Optimum is the right fit for your solar project.
Independent Sources
Solar Optimum Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 845 | 4.8 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 444 | 4.6 |
| bbb.org | 55 | 4.80 |
| consumeraffairs.com | 3 | 3.7 |
| indeed.com | 30 | 3.2 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 22 | 4.8 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 320 | 4.7 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Optimum Reviews
| Company Website | solaroptimum.com |
| Year Founded | 2008 |
| Areas Served | CA, NV, AZ, FL |
| Services Offered | Residential and Commercial Solar Panels Installation, Solar Battery Installations, Roofing Services |
| Roofing service | yes |
| Panel Options | Monocrystalline Solar Panels, Polycrystalline Solar Panels, Thin Film Solar Panels, Heterojunction With Intrinsic Thin-film (HIT) Solar Panels |
| Battery Installations | Tesla Powerwall 3: 13.5 kWh capacity, Encharge 10T: 10.08 kWh capacity |
| Certifications | Contractors State License Board, Nevada State Contractors Board |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25 years warranty of all solar system |
Solar Optimum Website Visits Two-Year Trend: positive
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 16591 | 1.90 | 86 | 58% | 32% | 40% | 0.45% | 3.0% | 0.02% | 2.9% |
Solar Optimum Social Media
What do Customers Say about the Solar Optimum?
Positive Aspects
Exceptional Communication and Responsiveness: Lots of reviews talked about how well the staff communicates—people said they got “excellent communication,” responses that were “very quick and clear,” and could reach them easily through email and text.
Professional and Knowledgeable Staff: Sales reps, consultants, and coordinators got described as “very knowledgeable,” experienced, and patient with questions.
High-Quality Installation and Workmanship: Installation quality stayed consistently high. People described the work as clean, professional, and done carefully to protect the roof and home. Even a building inspector complimented how well the installation team did their job.
Proactive Problem Solving: The company managed to work through some serious challenges—fires, staff getting sick, delays from the city and utility companies, a roof that was already in bad shape—by staying in touch with customers and contractors to keep things moving.
Design Expertise and Customisation: The design team showed flexibility and was easy to work with. A Senior Project Coordinator got specific praise for catching a design mistake early on that would’ve messed up the utility program (NEM 3.0) and putting together an effective “non-export” system.
Negative Aspects
Questionable Business/Contract Practices (Upfront Deposit): The company makes you sign a contract and put down a $1,000 non-refundable deposit before they’ll come out to look at your site. One customer thought this was an “unscrupulous” way to “capture the customer” so they can’t walk away if expensive changes end up being needed later.
Initial Design/Contract Price Changes: When you sign contracts before they actually survey your site, costs can go up for changes that turn out to be required (like moving a battery or upgrading equipment to meet code). Some customers feel like this is a “bait and switch.”
Poor Post-Installation Functionality/Support (App): One customer kept having problems with the battery/solar monitoring app showing wrong energy usage data. Multiple technician visits and reaching out to the battery manufacturer didn’t fix it. Eventually they just gave up on using the app to track things.
Positive Reviews:
People have given Solar Optimum praise for being professional and providing excellent customer service. They appreciated how helpful the team was through everything.
The company’s pricing and what they offer also got rated highly—customers said they couldn’t find anything comparable at other companies.
Positive Reviews:
People have given Solar Optimum praise for being professional and providing excellent customer service. They appreciated how helpful the team was through everything.
The company’s pricing and what they offer also got rated highly—customers said they couldn’t find anything comparable at other companies.
Positive Aspects:
Solar Optimum gets credit for having knowledgeable staff who really understand local and federal tax incentives, rebate programs, and what’s needed for permits.
Positive Reviews:
Customers have praised Solar Optimum for great service and pricing that competes well.
They’ve gotten recognition for staying really responsive throughout the whole process and even checking in after installation to make sure everything’s working right.
One customer said Solar Optimum’s pricing couldn’t be beat by anyone else in the industry.
Another customer liked getting a detailed breakdown of the solar components and hearing about the benefits of adding a battery.
Negative Reviews:
One customer felt really frustrated dealing with Solar Optimum—called it one of the most frustrating experiences they’ve ever had.
Positive Aspects:
Some workers think the wages are decent.
The Sales team gets highlighted as being really good.
Co-workers generally get described as being great to work with.
Negative Aspects:
There are complaints about work-life balance—people report working 10-hour days and having to come in on Saturdays.
The CEO gets described as controlling and manipulative.
The work environment gets called oppressive.
Some employees say the work environment is toxic—constant yelling and screaming from upper management.
Positive Aspects:
Quality Products: People appreciate that the solar panels are top-tier quality.
Efficient Installation: Installation happens fast—often wraps up in just 2 days.
Competitive Pricing: Solar Optimum’s pricing is competitive enough that other companies have trouble matching it.
Responsive Service: The company stays responsive through the process and follows up after installation’s done.
Negative Aspects:
Roof Damage: There have been cases where roofs started leaking after the solar system got installed.
Delayed Response: Customers have reported waiting too long for responses when issues come up.
Electrical Issues: Some customers have had problems with the solar panel breaker box, which led to some panels losing power.
Poor After-Sales Service: There are complaints about after-sales service being poor, especially when it comes to fixing major problems.
Summarizing:
Do we recommend Solar Optimum services?
Expert Choice
Our Expert Choice badge goes to Solar Optimum, which concentrates on serving fewer than 4 states. With a foundation dating back to 2008 and a commitment to not using subcontractors, Solar Optimum offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
