🌐 Multi-Location Company.
Solgen Power Overview
Expert Score: 4.1/5
Founded in: 2017
Solgen Power, established in 2017, has been an active participant in the solar industry, providing services across 7 states. We dug into what Solgen Power offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
Solgen Power’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.1, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, Solgen Power handles Solar Power System Design and Installation: Solgen Power designs solar power systems tailored to your energy needs. Once the design is ready and your site survey is complete, they install the system at your location. System Monitoring: After the installation and inspection of your solar panels, Solgen Power provides instructions on how to power on your system. They also show you how to monitor your energy production all year long. Referral Program: Solgen Power offers a referral program where you can earn money by referring your neighbors, friends, and family. Savings Calculation: Solgen Power helps you understand the potential savings from going solar. They consider factors like reduced spending on electricity and added value to your home. Financing Options: Solgen Power offers a “$0 Down Financing” program for qualified applicants. This program takes into account the federal tax credit and creates a fixed, flat payment.
- Web traffic and visibility: Their site attracts roughly 11342 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in WA, AZ, OH, KY, ID, TX, OR. Solgen Power is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP: The North American Board of Certified Energy Practitioners (NABCEP) certification is a widely recognized certification in the solar industry. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether Solgen Power fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if Solgen Power is the right fit for your solar project.
Independent Sources
Solgen Power Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 91 | 3.17 |
| yelp.com | 83 | 1.9 |
| bbb.org | 252 | 4.33 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 97 | 3.3 |
| trustpilot.com | 2 | 3.2 |
| angi.com | 2 | 1.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 1,782 | 4.3 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solgen Power Reviews
| Company Website | solgenpower.com |
| Year Founded | 2017 |
| Areas Served | WA, AZ, OH, KY, ID, TX, OR |
| Services Offered | Solar Power System Design and Installation: Solgen Power designs solar power systems tailored to your energy needs. Once the design is ready and your site survey is complete, they install the system at your location. System Monitoring: After the installation and inspection of your solar panels, Solgen Power provides instructions on how to power on your system. They also show you how to monitor your energy production all year long. Referral Program: Solgen Power offers a referral program where you can earn money by referring your neighbors, friends, and family. Savings Calculation: Solgen Power helps you understand the potential savings from going solar. They consider factors like reduced spending on electricity and added value to your home. Financing Options: Solgen Power offers a “$0 Down Financing” program for qualified applicants. This program takes into account the federal tax credit and creates a fixed, flat payment. |
| Roofing service | yes |
| Panel Options | Roof-Mounted Solar System: This is the most prevalent option for residential solar. It refers to installing a solar photovoltaic system on homes or commercial buildings that affixes to your roof brackets. Ground-Mounted Solar System: This refers to the installation of solar panels that are built into a foundation at the ground level. |
| Battery Installations | Common types of solar batteries include Lithium-ion, Lithium Iron Phosphate (LFP), Lead-acid, Flow, Saltwater, and Nickel-cadmium. |
| Certifications | NABCEP: The North American Board of Certified Energy Practitioners (NABCEP) certification is a widely recognized certification in the solar industry |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 5 years |
Solgen Power Website Visits Two-Year Trend: negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 6344 | 1.71 | 41 | 52% | 47% | 35% | 0.26% | 5.2% | 0.02% | 5.5% |
Solgen Power Social Media
What do Customers Say about the Solgen Power?
Positive Aspects:
Organization and Quick Responses: Several customers liked how organized Solgen was and how quickly they responded. One resident in Richland, Washington, said that the business kept an eye on things throughout the installation.
Good Installation Work: People who were happy said that the solar panels and other equipment that were put in were of good quality.
Things that are bad:
Problems with communication: Several clients have problems with bad communication and project coordination. There were often delays in turning on panels and challenges with replacing roofs.
Bad client Service: A client from Post Falls, Idaho, was not thrilled with how Solgen spoke to or handled them. They reported that after the firm replaced their roof, it was open to snow and rain for an entire month.
Money Problems: Some people thought they had been tricked concerning government tax credits and whether they could really pay the loans. They claimed Solgen pressured them into loans beyond their means and caused damage to their properties.
Positive Aspects:
Organized with Good Follow-Through: Some appreciated how Solgen Power handled things. One customer got a pre-visit with the foreman and electrician to go over important details before installation day.
Good Installation Quality: A few reviewers were satisfied with how the panels were put up.
Bad Communication and Support:
Many clients were unhappy with how Solgen Power spoke to them and handled projects. Throughout the process, there were a lot of difficulties with bad updates, mistakes, and delays.
Broken Promises: Some people say that Solgen Power promised to provide them credits to make up for their mistakes and delays, but they never did.
Problems with loans: Poor evaluations brought up problems with paying off debts. They alleged they were tricked into signing contracts for debts they couldn’t pay back.
Damage to Property: Customers said that their houses were damaged during installation and that the systems didn’t work as they were supposed to.
A lot of people felt stuck since it was hard to deal with problems because of the legalese.
High Standards:
Fast customer service: Customers that were happy with the service praised how pleasant and quick customer care personnel were while answering their questions.
The people who worked on the solar panels stated they were honest and helpful.
Fast Installation: A few customers praised the provider for how quickly they were able to have everything ready.
Negative Criteria:
Communication Issues: A lot of consumers said that the project management and communication were poor. Delays and confusion were generated by mistakes at every level.
Roof Work Gone Wrong: They put on a new roof but left the old one open to rain and snow for a month. This permitted water into the attic.
Money Problems: Some customers didn’t appreciate how the firm handled loans, how much products really cost, or how hard it was to grasp the tax credit from the government.
strong Leadership:
Some employees liked having defined hours and strong management, even when they worked from home.
Helpful Workplace: Some respondents indicated that the workplace was helpful and offered them a chance to learn.
At first, everything was great: When things were going smoothly, workers stated the experience was really wonderful.
Bad Things:
Favoritism and Bad tactics: Many reports said that nepotism, unethical business tactics, and low morale were common in the company.
Attempts to Lower wages: Workers at Solgen Power said that the company dismissed a lot of people and tried to lower wages, which made them upset.
Work-Life Issues: Long hours and difficult installations made it impossible to find a good balance between work and personal life.
Bad Communication: Customers had to cope with bad communication and project management.
Positive Aspects:
Quality Equipment: Solgen Power provides quality products backed by a 25-year warranty.
Seasoned Leadership: The leadership team has 40 years of combined solar industry experience.
No Money Down: It’s a terrific time to have solar installed since you don’t have to pay anything up front.
Bad Things:
Not enough updates: Customers said that Solgen Power didn’t talk to them too often. It was frustrating not to hear back or given any information.
Problems with Roof Installation: Some people have trouble having their roofs done. People were confused about who was expected to do the roof repair, which produced problems.
Damage to Property: After the roof repair was done, homeowners noticed a lot of damage, including tar, scrapes, and nails left behind. There was almost little communication about correcting these issues.
Summarizing:
Do we recommend Solgen Power services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solgen Power is distinguished as a Market Leader. They’ve established themselves in 7 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Solgen Power stands out as a premier choice in the solar installation industry.
