🌐 Multi-Location Company.
SUNation Energy Overview
Expert Score: 4.7/5
Founded in: 2003
SUNation Energy, established in 2003, has been an active participant in the solar industry,
providing services across 2 states. We dug into what SUNation Energy offers, how customers actually feel about working with them, and where they stand in the industry to give you the straight story for your solar decision.
SUNation Energy’s Offerings at a Glance:
- Customer experience: Reviews average out to 4.7, painting a picture that includes both satisfied customers and those with concerns.
- Service range: Along with solar-related work, covering most of what homeowners need, SUNation Energy handles EV charging stations, Add solar panels, Solar rooftop panel installation, Solar system maintenance, Add to existing system, Solar system installation, Solar shingle installation, Solar system repair.
- Web traffic and visibility: Their site attracts roughly 6680 monthly visits, showing a negative growth trend and indicating where things are headed.
- Coverage area: Operating in FL, NY. SUNation Energy is actively expanding solar system installations across various markets.
- Certifications and licenses: They maintain the standard certifications you’d expect – NABCEP, SEIA, SPW, UL, BBB. The BBB has them rated at A+, which factors into how they stack up professionally.
Deciding whether SUNation Energy fits your needs depends on weighing their track record against some of the mixed feedback available. Getting the full picture requires digging into the details. Our breakdown comes from 10 sources to help you decide if SUNation Energy is the right fit for your solar project.
Independent Sources
SUNation Energy Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 45 | 4.6 |
| solarreviews.com | 264 | 4.82 |
| yelp.com | 53 | 4.2 |
| bbb.org | 10 | 5.00 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 5 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 75 | 4.8 |
| birdeye.com | 20 | 4.7 |
| Google reviews | 889 | 4.7 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SUNation Energy Reviews
| Company Website | sunation.com |
| Year Founded | 2003 |
| Areas Served | FL, NY |
| Services Offered | EV charging stations, Add solar panels, Solar rooftop panel installation, Solar system maintenance, Add to existing system, Solar system installation, Solar shingle installation, Solar system repair. |
| Roofing service | yes |
| Panel Options |
|
| Battery Installations |
|
| Certifications | NABCEP, SEIA, SPW, UL, BBB |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year – Manufacturer’s warranty. |
SUNation Energy Website Visits Two-Year Trend: negative
Learn more: Website Visits Trend.
| Avg Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Search Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 10387 | 1.56 | 31 | 62% | 40% | 40% | 0.37% | 5.5% | 0.02% | 4.5% |
SUNation Energy Social Media
What do Customers Say about the SUNation Energy?
Positive Reviews:
People generally like SUNation Energy for being reliable, charging reasonable prices, and getting high scores for customer service.
They’re recognized for acting professionally and providing a high level of customer experience and support.
They’ve completed over 8,000 residential and commercial installations, and they take pride in their client relationships.
Negative Reviews:
Some folks have run into problems with installation taking longer than expected.
There have been complaints about billing issues.
Positive Reviews:
Customers gave the company credit for being professional.
People appreciated how responsive the team was.
Installation quality earned high ratings.
One customer said the installation happened quickly, went fast, was extremely neat, and very professional.
Another customer had a really positive experience with their second installation—talked about how helpful and professional the team was.
Negative Reviews:
People complained about the installation process getting delayed.
Not communicating enough was a problem customers kept bringing up.
One customer dealt with a major delay and barely any communication after paying the deposit.
They were told the system would be installed by 2020 so they could get the 2020 credit, but by March 2021 they were still waiting for installation.
Positive Reviews:
Customers liked how professional and courteous the company was.
They got kept in the loop with updates through the whole process.
The installers got praised for doing a phenomenal job.
One customer mentioned they’re really enjoying their $12.00 electric bills.
Positive reviews:
Customers have praised SUNation Energy’s professionalism, how quickly they respond, and being on time throughout installation.
Lots of customers report having a smooth experience without hassles—the company took care of all the paperwork and permit requirements.
Customers appreciated the attention to detail and the quality of the installed solar systems.
Negative reviews:
Some customers complained about installation taking longer than they thought it would—the company needed more time than expected to finish the work.
A few customers reported their solar systems not performing as well as expected, like producing less energy than anticipated.
A small number of customers weren’t satisfied with how the company communicated and handled customer service, especially when dealing with problems that came up.
Positive Reviews:
A current employee said if you’re not happy working at this company, you’re probably just not a happy person. The fun culture here includes everyone somehow.
Another current employee praised how productive and fun the work environment is.
Negative Reviews:
A former employee said unless you were part of the original team, you have almost no chance of moving up.
Another former employee brought up poor management from the top all the way down and not getting proper training.
Positive Reviews:
One customer said the entire process was incredibly efficient and the installers were polite—they left the home spotless.
Another customer rated the service as excellent and said the technician was thorough and explained things clearly.
Negative Reviews:
A customer said SUNation damaged their roof and wouldn’t do the repairs.
Another customer felt disappointed because the company didn’t keep their word and broke promises in several ways.
Positive Reviews:
Customers have praised how efficient the process was and how polite the installers were. They liked that their homes got left spotless after installation.
The company’s professionalism and dedication to customer satisfaction have gotten highlighted in multiple reviews.
Some customers specifically mentioned the thorough and clear explanations the technicians gave.
Negative Reviews:
There were cases where customers said their roofs got damaged during installation, and they felt the company didn’t respond properly to fix these problems.
Some customers felt let down by the company not following through on promises.
Good reviews:
The installation went smoothly from start to finish.
Workers that know what they were doing and assisted clients with everything.
Solar panels and other items that work well and are made well.
Prices that are reasonable and provide you a lot of bang for your buck.
A promise to make consumers happy and address issues as soon as they arise.
Bad reviews:
It’s not always easy to get in touch with the sales person.
It could be challenging to deal with all the rules and paperwork.
A few clients reported little difficulties during installation that were fixed in the end.
Summarizing:
Do we recommend SUNation Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SUNation Energy is distinguished as a Market Leader. They’ve established themselves in 2 states, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, SUNation Energy stands out as a premier choice in the solar installation industry.
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Resident Solar Power. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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