Tenco Solar review

Positive Aspects

Exceptional Knowledge and Expertise (Owner/Senior Staff): The owner and main contact person consistently get described as “extremely knowledgeable” with “a huge knowledge base.” People talk about how they’ll actually climb onto roofs themselves to take precise measurements and correct work that other companies botched.

Honesty and Trustworthiness: Customers call the company “incredibly honest.” They won’t pressure you into buying things you don’t really need, and they’ll give you honest assessments of whatever panels you already have.

Great, prompt, and proactive customer service: The owner answered on a Sunday, surprising someone, and offered to come help right away if needed.

High-Quality Installation and Professionalism: Installations happen quickly—sometimes wrapped up in a single day—and get done professionally.

Long-Term Reliability and Trust: Many customers have been using the company for years and enthusiastically recommend them for repairs and new installations alike.

Negative Aspects

Severe Banking/Financial Error and Poor Handling: The company withdrew $12,000 beyond what was authorized—exceeded the total bill entirely and emptied out the customer’s bank account.

Unsafe Debris Left at Job Site: Once installation was complete, several razor blades and cut-up wire pieces were discovered scattered in the yard, creating serious safety risks with a dog and toddler living there.

Inconsistent Follow-Through and Communication (Service/Repair): One repair visit ended with the technician leaving mid-job because he lacked a necessary part and needed to rush to his next appointment. He said he’d return or call the following day but never did either.

Positive Reviews:

Employees say the work is both enjoyable and fulfilling.

The work-life balance is decent and compensation is competitive.

The people who work here have enjoyed working with clients.

The teaching chances are valued by the workers.

Negative Reviews:

Some employees believe that the pay is not as high as what similar businesses pay.

There are reports that the company is short-staffed, which causes people to work too much.

There have been problems between some workers and managers.

People are complaining about long jobs and a lot of staff change.

Positive Reviews:

Customers mention nice things about the organization, including that they have fantastic service, finish on time, and a competent workforce.

“Recommend,” “great job,” “great service,” “on time,” and “very professional” are some of the most popular things people say in evaluations.

Negative evaluations:

Some evaluations say that things are a “waste of time,” which might mean that the company has trouble managing its time or running its business efficiently.

Some clients may find the installation process complex, however Tenco Solar’s staff is considered to be extremely friendly and willing to assist clarify everything.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Tenco Solar is distinguished as a Market Leader. They’ve established themselves in 1 state, which points to solid customer relationships in these markets. If you’re looking for an experienced solar provider known for both quality and reliability, Tenco Solar stands out as a premier choice in the solar installation industry.